Product Return & Refund policy

We at circuit desk understands that There could be times that the product you purchased does not fit your requirement, and you wish to return the product for a refund.
if a customer would like to return a product and request for a refund we would do our best to accommodate that and make the process hassle free & as fast as possible

Return & Refund Terms

Please note that to be eligible for a return & refund, following conditions should be agreed & met
  • You need to contact circuit desk prior to return for refund & needs to fill this form below in advance
  • Return should be initiated within the given time periods described below
  • Product should be in its original form without any damage.
  • Products original packaging along with any documents and accessories should be returned in their original condition.
  • Customer has to send the product through an express courier service with proper & secured packaging.
  • Customer has to bear the courier charges.
  • Upon reception of the returned item, Circuit desk will inspect the item for its condition for quality
  • Circuit Desk has the right to reject any return if it does not meet any of above conditions or returned product fails in our quality test
  • Circuit Desk may not refund the full amount based on the return duration, purchase method etc. as listed below
  • Decision made by circuit desk regarding any dispute will be considered as final

Return & Refund Process

If The Product Was Purchased Through Daraz
  • If the return request date is less than 7 days from the product delivery date
    • Please initiate the return through daraz order page, for the full refund
    • In this method, daraz will handle the return process, quality check process & refund process.
    • Daraz will take the decision on acceptance of the return and Circuit Desk will not have a control over it
    • If the return is accepted, refund will received to a bank account of your choosing
  • If the return request date is more than 7 days from the delivery date
    • You are no longer eligible for the daraz 7 day return policy
    • please inform Circuit Desk & fill this form below  regarding return requirement
    • return will be subjected to terms mentioned above
    • Refund amount
      • Delivery charges occurred will not be refunded. Only item price will be eligible for the refund
      • Full Amount Of The Item Will Not Be Refunded To Compensate For Packaging Cost & Daraz Fees. Usually Around 10% Of The Item Price Will Be Retained And The Exact Amount Will Be Communicated During The Refund Process
    • Once The Refund Terms Are Agreed, Refund Will Be Credited To A Bank Account Of Your Choosing Within 7 Working Days
If the product was purchased directly from circuit desk
  • If you wish to return, you need to raise the return request through this form below within 10 days of product delivery.
  • Return requests made after 10 days will be rejected
  • Once item is received by the circuit desk, and return terms & inspections are passed, we will issue a 90% of the item price. 10% will be retained to compensate for the packaging & handling charges.
  • Once The Refund Terms Are Agreed, Refund Will Be Credited To A Bank Account Of Your Choosing Within 7 Working Days

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