Refund Policy

Last Updated: April 27, 2026

Thank you for shopping at Circuit Desk (circuitdesk.com). We value your satisfaction and strive to provide you with the best online shopping experience possible. If, for any reason, you are not completely satisfied with your purchase, we are here to help.

Returns

We accept returns within 7 days from the date of delivery.

To be eligible for a return:

• The item must be unused and in the same condition that you received it
• The item must be in its original packaging
• Proof of purchase must be provided

Returns that do not meet these conditions may not be accepted.

Refunds

Once we receive your returned item and inspect it, we will notify you of the status of your refund.

If your return is approved:

• A refund will be issued to your original method of payment
• The refund amount will exclude any shipping charges incurred during the initial purchase

Exchanges

If you would like to exchange your item for a different variation (such as model or specification), please contact our customer support team within 7 days of receiving your order.

We will guide you through the exchange process and provide further instructions.

Non-Returnable Items

The following items are non-returnable and non-refundable:

• Gift cards
• Downloadable software products
• Personalized or custom-made items
• Perishable goods

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately.

We will arrange either:

• A replacement product, or
• A full refund

This will depend on your preference and product availability.

Return Shipping

• You are responsible for paying return shipping costs
• Shipping costs are non-refundable

Exception:
If the return is due to our error (e.g., wrong item sent or defective product), we will cover the return shipping cost or provide a prepaid shipping label.

Processing Time

Refunds and exchanges will be processed within 5–10 business days after we receive the returned item.

Please note:

• It may take additional time for the refund to appear in your account
• This depends on your payment provider or bank

Contact Us

If you have any questions or concerns about this Refund Policy, please contact our support team through circuitdesk.com. We are here to help and ensure your experience with Circuit Desk is smooth and hassle-free.